United States & Canada: 7-15 days.
European Regions: 7-12 days.
Japan: 3-7 days.
United Arab Emirates (UAE): 5-10 days.
Please note that these are estimated delivery times and can vary based on external factors outside of Casualruby’s and our courier's control. These factors can include, but are not limited to, extreme weather conditions, technical malfunctions, and customs delays.

At Casualruby, we're committed to delivering our handcrafted treasures to you, no matter where you are in the world. Every piece is a culmination of meticulous craftsmanship, personalized customization, and our brand's promise of quality.

Production Time:

Our entire collection is custom-made to ensure you receive a piece that is truly yours. We have partnered with China's premier Tote Bag factories, where skilled artisans bring Casualruby’s designs to life. Due to the detailed nature of our handcrafted items, please allow 2-5 days for production.

Shipping & Delivery:

Once your customized order is crafted to perfection, it is handed over to our trusted logistics partners for delivery. We strive to ensure that your purchase reaches you in pristine condition and in a timely manner. Here are our estimated shipping times based on regions:

Tracking Your Order:

Once your order has been dispatched, we will provide you with a tracking number, allowing you to follow your handcrafted item's journey from our factory to your doorstep.

In Conclusion:

We appreciate your patience and understanding as we work to provide you with a piece that is not only of exceptional quality but also uniquely yours. For any queries or concerns regarding our shipping policy or the status of your order, please feel free to contact our dedicated customer service team.

Thank you for choosing Casualruby – where craftsmanship meets world-class delivery.

Casualruby©Double-sided Van Gogh Sunflowers Umbrella